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Tourist
Posts: 3
Accepted Solution

Hero 5 leaked front lcd

I bought my gopro here in the Philippines last Dec 5, 2016. After my 4th or 5th usage, last week, the lcd was filled with water. All openings are properly and tightly closed. And it did not even reached more than two meters deep. Can you tell me where could I get support here in Philippines? Is this eligible for replacement?

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GoPro Community Manager
Posts: 7,039

Re: Hero 5 leaked front lcd

Chat should be available during the posted hours at https://gopro.com/help/ContactUs. There's not a toll-free number from the Philippines. Our international number is 650-436-4001.

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GoPro Community Manager
Posts: 7,039

Re: Hero 5 leaked front lcd

@kimpee - Our team at https://gopro.com/help/ContactUs should be able to help with that. Please give us a call.

 

Thanks,
Jeff

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Tourist
Posts: 3

Re: Hero 5 leaked front lcd

Hi Jefft,

 

Good day. I am not able to contact the live chat support. What exact contact number may I contact to? I am from Philippines. Is there a toll-free hotline? Please see attached details of my leaked GoPro. This is my contact number +63 998 596 0046. You may contact me anytime.

 

Many Thanks,

Kim

 

 

Leaked LCD.jpg
Highlighted
GoPro Community Manager
Posts: 7,039

Re: Hero 5 leaked front lcd

Chat should be available during the posted hours at https://gopro.com/help/ContactUs. There's not a toll-free number from the Philippines. Our international number is 650-436-4001.