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Tourist
Posts: 6

Re: Hero 5 heat damage?

Just have to post a quick update here. Im totally blown away that GoPro was willing to help me out despite this clearly being an accidental mistake by me. After just about 30 minutes with customer service they offered to do a one time replacement of my Hero5. Totally blown away. Never experienced customer support that was so willing to work WITH me to resolve my issue.
Only confirms to me that GoPro is the best. Mind = blown 🤯
Nomad
Posts: 393

Re: Hero 5 heat damage?

That's fantastic to hear. What makes me a returning customer to a company is great customer care and it looks like you were well looked after. Well done and happy film making!
Adventurer
Posts: 9,924

Re: Hero 5 heat damage?

@zechous
I'm so happy for you! Makes me proud to support and recommend this company when I hear stories like this. All my best!