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Tourist
Posts: 5
Accepted Solution

Hero 5 black, water leak

Ma'am / sir, what should i do with my gopro if theres water leakage in it, it was only 3months old, and i got no wpc. I know it was 33ft water proof, but i only use it in 2ft deep water. It so sad that theres water leakage. How do i report it ma'am / sir. Sorry newbie here.

Accepted Solutions
GoPro
Posts: 6,765

Re: Hero 5 black, water leak

Hello @sinjetsu

 

Sorry to hear about what happened to your camera. It would be best to contact our Support team so they can look into options for you. You can connect with the team via chat or phone here: https://gopro.com/help/ContactUs

 

Best regards, 

Marius

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All Replies
GoPro
Posts: 6,765

Re: Hero 5 black, water leak

Hello @sinjetsu

 

Sorry to hear about what happened to your camera. It would be best to contact our Support team so they can look into options for you. You can connect with the team via chat or phone here: https://gopro.com/help/ContactUs

 

Best regards, 

Marius

Tourist
Posts: 5

Re: Hero 5 black, water leak

@mariustanya Thank you ma'am/sir, hope i can contact it. It so sad :(