Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-329196%22%20slang%3D%22en-US%22%3EHero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329196%22%20slang%3D%22en-US%22%3E%3CP%3ERecording%20grandsons%20baseball%20game%20which%20runs%2090%20mins%20to%20110%20mins.%20A%20light%20has%20appeared%20on%20the%20bottom%20right%20of%20the%20camera%20(either%20yellow%20or%20orange%20color)%20and%20a%20number%201.%20I%20then%20have%20a%20problem%20shutting%20the%20camera%20off%20and%20then%20back%20on.%20When%20viewing%20the%20video%20(after%20importing%20to%20my%20computer)%20the%20video%20is%20choppy%20after%20playback%20of%20about%2060%20minutes.%20I%20am%20using%20a%20Re-fuel%20adapter%20to%20get%20extra%20battery%20life.%20Does%20anyone%20know%20what%20this%20light%20and%20number%20mean%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-329196%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329254%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329254%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84489%22%20target%3D%22_blank%22%3E%40brucea36463%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20have%20not%20encountered%20such%20behavior%20of%20the%20camera%20yet.%3C%2FP%3E%0A%0A%3CP%3EWhat%20SD%20card%20are%20you%20using%3F%26nbsp%3BWhat%20resolution%20was%20used%20on%20the%20recording%3F%3C%2FP%3E%0A%0A%3CP%3EWas%20the%20number%20%221%22%20displayed%20on%20the%20front%20screen%20or%20the%20LCD%20at%20the%20back%3F%3C%2FP%3E%0A%0A%3CP%3EDid%20the%20issue%20happen%20again%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329262%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329262%22%20slang%3D%22en-US%22%3E%3CP%3ECould%20that%20been%20the%20highlight%26nbsp%3B%20%26nbsp%3Bdo%20a%20sample%26nbsp%3B%20recording%20and%20press%20theside%20button%20see%20if%20it%20says%26nbsp%3B%20%26nbsp%3B%20what%20you%20saw%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329294%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329294%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20your%20reply%3A%3C%2FP%3E%3CP%3EIt%20is%20an%20Ultra%20SanDisk%20Micro%20SDXC%2064GB%20UHS-1%20class%2010.%20The%20light%20and%20the%20number%20appear%20on%20the%20back%20screen.%20I%20am%20using%201080%20at%2030%20fps%20in%20linear%20mode%20and%20I%20attach%20the%20camera%20to%20a%20link%20fence%20with%20the%20Gopro%20XIT.%20The%20issue%20did%20happen%20twice%20in%20a%20row.%20Today%20I%20tested%20the%20process%20inside%20the%20house%20and%20ran%20the%20camera%20for%202%20hours%20nonstop%20and%20the%20light%20did%20not%20come%20on%2C%20so%20I'm%20a%20bit%20confused%20at%20the%20moment.%3C%2FP%3E%3CP%3ERegards%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329296%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329296%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20never%20used%20the%20highlight%20feature%20so%20I%20don't%20know%20about%20this.%3C%2FP%3E%3CP%3EThanks%20for%20your%20reply%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329298%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329298%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84489%22%20target%3D%22_blank%22%3E%40brucea36463%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt's%20possible%20that%20the%20issue%20is%20caused%20by%20the%20non-recommended%20SD%20card%20used.%3C%2FP%3E%0A%0A%3CP%3EPlease%20make%20sure%20to%20use%20an%20SD%20card%20from%20this%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FmicroSD-Card-Considerations%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Elist%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20also%20be%20best%20to%20re-flash%20the%20software%20once%20you%20have%20a%20recommended%20SD%20card.%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329303%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329303%22%20slang%3D%22en-US%22%3E%3CP%3EWow!%20I%20think%20you%20might%20have%20hit%20the%20%22nail%20on%20the%20head%22.%20I%20am%20going%20to%20try%20the%20recommended%20cards%20and%20will%20give%20you%20the%20feedback%20(if%20you%20want).%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20so%20much!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329304%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329304%22%20slang%3D%22en-US%22%3E%3CP%3EDID%20you%20use%20a%20Ultra%20gopro%26nbsp%3B%20does%20not%20at%20all%20like%20Ultra%20cards%20they%20don't%20warn%26nbsp%3B%20%26nbsp%3Bthe%20consumer%20about%20using%20Ultra%20cards.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329307%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329307%22%20slang%3D%22en-US%22%3E%3CP%3EYes%20all%20I%20was%20concerned%20with%20was%20the%20class%20number%20which%20I%20think%20they%20said%20should%20be%20a%2010%20or%20higher.%20I%20heard%20nothing%20about%20ultra%20versus%20extreme%20or%20extreme%20plus.%20Thanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-329308%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20recording%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329308%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3Bthat%20is%20correct%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 5

Re: Hero 5 black recording problem

Yes all I was concerned with was the class number which I think they said should be a 10 or higher. I heard nothing about ultra versus extreme or extreme plus. Thanks

Adventurer
Posts: 9,258

Re: Hero 5 black recording problem

 that is correct?