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Anonymous
Posts: 0
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Hero 5 black poor image quality

This is my first gopro and I'm disappointed with it. Someting costing £350 should not be this poor when it comes to image quality -  especially when its primary job is to be a camera. 

 

The camera is set at 4k 30 FPS and everything it set to default. I'm not using protune and shouldn't really need to.

 

The camera on my Samsung S6 phone set at 4k completely destorys my gopro in image quality its not even funny. To be completely outclassed by a camera phone is just poor in my opionion. 

https://www.youtube.com/watch?v=tt7eC7sddRY Video from my Samsung s6 set at 4k both cameras are recording at the same time.

 

https://www.youtube.com/watch?v=WpT0VkB81LU Video from my Gopro hero 5 black.

 


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GoPro
Posts: 3,924

Re: Hero 5 black poor image quality

Hi @judyc,

 

I am sorry to hear you are disappointed with the image quality on your HERO5 Black. In situations like this we definitely want to get any issues with the camera documented and gather some additional photos, so you will need to reach out to support directly. Based off of this one photo it is hard to tell if there is an issue or not based on the environment you are in. There could be multiple things causing the blur you see in the image which could be as simple as condensation on the lens. Go ahead and reach out to our support team directly, and if you are having a hard time getting in touch by chat give us a call. https://gopro.com/help/PKBContactus

 

Best,

Ryan

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Hiker
Posts: 124

Re: Hero 5 black poor image quality

Not a good test really.  GoPro footage is directly into sun, phone footage sun is off screen to the left.

 

Do it again filming with both devices at the same time and that would be a better comparison. 

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Hiker
Posts: 19

Re: Hero 5 black poor image quality

Hello!

Considering that you don't have protune on I think that the video the gopro produced was very good tbh...

By having protune ON you get waaay better colors, and also (correct me if im wrong) it boosts the bitrate, you also get a sharper image and better saturation.

At first I wasn't sure about using protune either, but after i've seen some comparisons I'am 100% sure that I will use it.

 

- Daniel

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Hiker
Posts: 19

Re: Hero 5 black poor image quality

Also, the view on the gopro is muuuuuch wider meaning that it will capture more of the image while the samsung s6 is very zoomed in (I also have that phone) and because of that the gopro shot was in direct sunlight and backlightning (correct me if im wrong) is a very hard challenge for smaller cameras like the gopro.

 

- Daniel

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Anonymous
Posts: 0

Re: Hero 5 black poor image quality

[ Edited ]

There vides where done at the same time. I held both cameras at the same time in these vids so both where filming the same thing at the same time with the same sunlight :D 

 

Yo can hear the beep on the Samsung vid where I started & stoped the gopro recording 

 

 

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Hiker
Posts: 19

Re: Hero 5 black poor image quality

Yeah, but since the Gopro Hero 5 Black has a wide angle lens it also picked up the sun while the Samsung didn't.

And as I wrote before backlightning is one of the biggest difficulties for a small camera like the hero 5.

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Anonymous
Posts: 0

Re: Hero 5 black poor image quality

If you guys say protune increases bitrate and image quality can you give me tips on how to use it?

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Hiker
Posts: 19

Re: Hero 5 black poor image quality

As I wrote, I'am not sure about the increase in bitrate but I can tell you that the image quality gets a lot better with it.

I watched this video to learn protune and so on:

https://www.youtube.com/watch?v=0P0t63CrmsA

 

- Daniel

These are the best settings - at least in my opinion - for shooting video with your GoPro. Here is the updated video for the GoPro Hero7: https://youtu.be/NC...