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Tourist
Posts: 2

Hero 5 black on and off continuosly

I have my go pro for nearly 1 year, a few days ago start to turn on and off, and keep doing this continuosly. Only stop when i remove my battery. I format my sd card, I remove the sd card, I connect to my laptop and keep doing this anything work, if you have any recomendation let me know. If not let me know to send to the warranty.
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GoPro
Posts: 3,924

Re: Hero 5 black on and off continuosly

Hi @hardystar332,

 

Sorry to hear you are having some trouble with that camera. What SD Card are you using?

 

Cheers,

Ryan

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Tourist
Posts: 2

Re: Hero 5 black on and off continuosly

Hi @ryanv12566

Im using SanDisk Extreme PLUS 64GB
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GoPro
Posts: 3,924

Re: Hero 5 black on and off continuosly

@hardystar332,

 

Give the steps in this article a try: https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Let us know how it goes!

 

Ryan