05-23-2017 03:43 PM
Solved! Go to Solution.
10-09-2017 11:17 PM
I have the same problem and been able to reproduce it on every Hero 5 I have tried (at least 4 of them). There are few options that needs to be set, although most of them are defaults. If any of these are not set, the problem will not occur:
- Voice control ON
- Auto Low Light ON
- Video Stabilization ON
- Video format NTSC
Now, if camera is turned off, and you press Quik button to start recording, in low-light environment camera will freeze almost every time.
05-23-2017 03:53 PM
06-19-2017 03:35 PM
I have the exact same problem. Got mine today, updated to firmware 2.0.
QuickCapture works with voice commands at very rare occations, but usually freezes the camera with black screen, tricks the camera in thinking it has low battery.
Everything seems to be resolved by disabling voice controls.