Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Anonymous
Posts: 0

‎01-05-2018 03:52 AM

Hero 5 black changing settings by itself when in water

[ New ]
I finally took my hero 5 black into the surf, no water proof case as that was the whole purpose of buying this model because it was waterproof etc with no housing. But the whole time I was in the water the touch screen decided to change settings by itself? Is this just something that happens? It was frustrating as hell because each time I went to take a short video it had changed the settings!
Report Inappropriate Content
Message 1 of 4 (1,204 Views)
Labels:
0 Kudos
Anonymous
Posts: 0

‎01-05-2018 03:53 AM

Re: Hero 5 black changing settings by itself when in water

[ New ]
Also my lens fogs like there's no tomorrow! Is this common?
Report Inappropriate Content
Message 2 of 4 (1,203 Views)
0 Kudos
Sightseer
Sightseer
noblepeak17485
Posts: 1

‎03-03-2018 09:13 AM

Re: Hero 5 black changing settings by itself when in water

[ New ]
Hi, this happened to us aswell. Is there a solution please as it gets really frustrating!
Report Inappropriate Content
Message 3 of 4 (1,164 Views)
Nomad
Nomad
epicallyepic
Posts: 537

‎03-03-2018 11:11 AM

Re: Hero 5 black changing settings by itself when in water

[ New ]

Hi, when going into water then you must use the screen lock feature on the GoPro, to do this swipe down and press the padlock icon.

Report Inappropriate Content
Message 4 of 4 (1,157 Views)
0 Kudos