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%3CLINGO-SUB%20id%3D%22lingo-sub-30419%22%20slang%3D%22en-US%22%3EHero%205%20black%20battery%20dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-30419%22%20slang%3D%22en-US%22%3E%3CP%3EI%20recently%20got%20my%20GoPro%20for%20chrsitmas%20and%20have%20been%20using%20it%20with%20no%20problems%20at%20all.%20A%20couple%20days%20ago%20I%20set%20it%20to%20do%20a%20timelapse%20and%20when%20I%20came%20back%20to%20it%20an%20hour%20later%20it%20was%20dead.%20Figuring%20the%20batter%20must%20have%20just%20run%20out%20I%20plugged%20it%20in%20and%20everything%20seemed%20to%20be%20ok.%20But%20it%20was%20taking%20a%20long%20time%20to%20charge%20back%20up.%20After%20about%20an%20hour%20I%20unplugged%20it%20from%20the%20usb%20-%20computer%20to%20see%20what%20the%20battery%20level%20was%20at%20and%20it%20said%200%25.%20I%20plugged%20it%20back%20and%20in%20and%20it%20finally%20started%20to%20hold%20a%20charge%20which%20i%20left%20charging%20till%20100%25%20and%20then%20turned%20it%20off.%20I%20turned%20my%20Gorpo%20on%20the%20next%20day%20and%20it%20was%20back%20at%200%25.%20Could%20the%20battery%20be%20ruined%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20the%20help%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ES.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-30419%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-30433%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20black%20battery%20dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-30433%22%20slang%3D%22en-US%22%3E%3CP%3EHmm%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20settings%20did%20you%20have%3F%20Was%20your%20wifi%2FBluetooth%20on%3F%20What%20about%20QuikCapture%3F%20These%20will%20affect%20your%20battery%20dramatically%2C%20although%20I%20don't%20think%20they%20will%20drain%20you%20down%20to%200%25%20in%20one%20day.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EContact%20Support.%20They%20will%20be%20able%20to%20help%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20guess%20is%20that%20either%20your%20camera%20has%20a%20faulty%20charge%20indicator%2C%20your%20battery%20is%20faulty%2C%20or%20both%20are%20faulty.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Hero 5 black battery dead

I recently got my GoPro for chrsitmas and have been using it with no problems at all. A couple days ago I set it to do a timelapse and when I came back to it an hour later it was dead. Figuring the batter must have just run out I plugged it in and everything seemed to be ok. But it was taking a long time to charge back up. After about an hour I unplugged it from the usb - computer to see what the battery level was at and it said 0%. I plugged it back and in and it finally started to hold a charge which i left charging till 100% and then turned it off. I turned my Gorpo on the next day and it was back at 0%. Could the battery be ruined?

 

Thanks for the help

 

S.

 


Accepted Solutions
Highlighted
Nomad
Posts: 279

Re: Hero 5 black battery dead

Hmm

 

What settings did you have? Was your wifi/Bluetooth on? What about QuikCapture? These will affect your battery dramatically, although I don't think they will drain you down to 0% in one day. 

 

Contact Support. They will be able to help you.

 

My guess is that either your camera has a faulty charge indicator, your battery is faulty, or both are faulty.

 

View solution in original post


All Replies
Highlighted
Nomad
Posts: 279

Re: Hero 5 black battery dead

Hmm

 

What settings did you have? Was your wifi/Bluetooth on? What about QuikCapture? These will affect your battery dramatically, although I don't think they will drain you down to 0% in one day. 

 

Contact Support. They will be able to help you.

 

My guess is that either your camera has a faulty charge indicator, your battery is faulty, or both are faulty.