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Tourist
Posts: 2

Hero 5 beeping on and off

Hi, I have a hero 5 black which I rarely use but this time I was trying to get it ready for my next trip so whenever I put the battery on it goes on beeps several times and turns off again and repeats the samething over and over till I remove the battery, does anybody has a solution to it ?
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GoPro
Posts: 14,185

Re: Hero 5 beeping on and off

 

Hi @diosy

 

Sorry for any troubles caused.
What SD card are you using?

Please go over the steps listed on this article: Camera Freezes Up

 

Let us know how it goes.

 

Thanks!

Ej

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Tourist
Posts: 2

Re: Hero 5 beeping on and off

I tried all that already but now it doesn’t turn on :(
Highlighted
GoPro
Posts: 6,097

Re: Hero 5 beeping on and off

 

Hi @diosy,

 

 

Please contact our customer support team. 

They can help you with that. Just get your serial number and SD card brand and model.

They might ask for proof of purchase as well. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay