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Tourist
Posts: 3
Accepted Solution

Hero 5 battery leak...Still works!

[ Edited ]

Took my Hero 5 Black underwater in Hawaii (salt water + less than 10m deep) and afterwards I noticed that my Gopro stopped working properly and became very glitchy. Eventually it wouldn't even turn on; I tried drying and switching to a new battery, but still didn't turn on. After my trip I left the battery door open to dry for a week. I tried it again with the same battery that was submerged during the incident and NOW it go works!!

 

1) The battery connection in the GoPro & battery has this white/blueish crust on it; if that salt water or some battery/eletrical discharge?

2) Is it SAFE for me to use it?

3) Can I just clean the connection points with a Q-tip & Water?

Gopro salt water

Gopro salt water

Thanks :)


Accepted Solutions
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GoPro
Posts: 3,924

Re: Hero 5 battery leak...Still works!

Hi @greensurf80020,

 

I would recommend getting in touch with our Support Team directly. They will take a look and see what your options are! 

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Hero 5 battery leak...Still works!

Hi @greensurf80020,

 

I would recommend getting in touch with our Support Team directly. They will take a look and see what your options are! 

 

https://gopro.com/help/ContactUs

 

Best,

Ryan