Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 4

Hero 5 batery cover

[ New ]

Hi there! My Hero 5 leaks through the battery cover. Camera is not damaged, but cover is not sound well. Could you please advice me about item number of spare part of this one? 

List of spare part on official website has only side cover but not battery cover.

 

Thanks!


Accepted Solutions
GoPro
Posts: 23,316

Re: Hero 5 batery cover

[ New ]

Hi @royalstar4673

 

It will be best to reach out to our Support Team so they can check possible options for you.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej

View solution in original post


All Replies
Adventurer
Posts: 13,652

Re: Hero 5 batery cover

[ New ]

thanks for shgaring at a forum contact gopro

Tourist
Posts: 4

Re: Hero 5 batery cover

[ New ]
Thank you too, i check that no spare cover is available for Hero 5 is it right? But i believe that something was changed?
GoPro
Posts: 23,316

Re: Hero 5 batery cover

[ New ]

Hi @jml71468

 

The battery cover is not something replaceable.

 

You may also check the information on this thread.

 

Thanks!

Ej

Tourist
Posts: 4

Re: Hero 5 batery cover

[ New ]
Its something amazing! Ok, how to solve that's problem?
GoPro
Posts: 23,316

Re: Hero 5 batery cover

[ New ]

Hi @royalstar4673

 

It will be best to reach out to our Support Team so they can check possible options for you.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej

Tourist
Posts: 4

Re: Hero 5 batery cover

[ New ]
To continue discussing, i tried to solve the problem with support team. And just only one decision i got is to buy protection case with 50% discount!!!)))
Best way to buy 500USD camera without spare parts in case of leakage!