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Tourist
Posts: 4
Accepted Solution

Hero 5 batery cover

Hi there! My Hero 5 leaks through the battery cover. Camera is not damaged, but cover is not sound well. Could you please advice me about item number of spare part of this one? 

List of spare part on official website has only side cover but not battery cover.

 

Thanks!


Accepted Solutions
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GoPro
Posts: 17,746

Re: Hero 5 batery cover

Hi @royalstar4673

 

It will be best to reach out to our Support Team so they can check possible options for you.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej

View solution in original post


All Replies
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Adventurer
Posts: 13,381

Re: Hero 5 batery cover

thanks for shgaring at a forum contact gopro

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Tourist
Posts: 4

Re: Hero 5 batery cover

Thank you too, i check that no spare cover is available for Hero 5 is it right? But i believe that something was changed?
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GoPro
Posts: 17,746

Re: Hero 5 batery cover

Hi @jml71468

 

The battery cover is not something replaceable.

 

You may also check the information on this thread.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 4

Re: Hero 5 batery cover

Its something amazing! Ok, how to solve that's problem?
Highlighted
GoPro
Posts: 17,746

Re: Hero 5 batery cover

Hi @royalstar4673

 

It will be best to reach out to our Support Team so they can check possible options for you.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 4

Re: Hero 5 batery cover

To continue discussing, i tried to solve the problem with support team. And just only one decision i got is to buy protection case with 50% discount!!!)))
Best way to buy 500USD camera without spare parts in case of leakage!