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Tourist
Posts: 2

Hero 5 apagou a tela traseira, o que fa�o?

Bom dia! Do nada a tela traseira da hero 5 apagou, o que faço para resolver?

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Adventurer
Posts: 12,638

Re: Hero 5 apagou a tela traseira, o que fa�o?

Best to contact gopro if you lost the screen enterly can be a  loose cable to faulty firmware/hardware that gopro has to fix on te camera that reflashing may not help try a reflash first at the Update page for your product

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Tourist
Posts: 2

Re: Hero 5 apagou a tela traseira, o que fa�o?

obrigada péla resposta.

vou na assistência técnica então.

 

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GoPro
Posts: 6,808

Re: Hero 5 apagou a tela traseira, o que fa�o?

@megaoasis76677, reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the manual update instructions specified on this article: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras 

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or chat.

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Sightseer
Posts: 1

Re: Hero 5 apagou a tela traseira, o que fa�o?


@megaoasis76677 wrote:

Bom dia! Do nada a tela traseira da hero 5 apagou, o que faço para resolver?


Neste caso, basta ir ao centro de suporte gopro.Não tente nada por si mesmo, bcoz nesta questão se vc tentar alguma coisa e até 1% de falha ocorre por você complicações podem aumentar.Então, basta contactar o centro de suporte gopro mykfcexperience