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Sightseer
Posts: 1

Hero 5 Water Leaked

[ New ]

I am so dissapointed on the camera right now. I have purchased it last year and I haven't faced any issues since it, I took my camera for surfing, snorkelling and it is fine at all. However, it failed while I brought it to a pool!!! At first, I was still able to record several videos and suddenly I noticed the LCD screen went blank and the camera stopped working after few moments. I went up immediately and opened the battery component and guess what I found? Water. I sweared that I closed all the seal properly yet I have no idea how the water went inside the camera. Now, my camera is not working at all and guess what? I will have to wait until Monday just to contact the customer service!!!


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GoPro
Posts: 17,584

Re: Hero 5 Water Leaked

[ New ]

Hello @noobfoster

 

Sorry to hear about what happened to your camera. How did it go? Were you able to contact Support team?

 

Thanks, 
Marius

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GoPro
Posts: 17,584

Re: Hero 5 Water Leaked

[ New ]

Hello @noobfoster

 

Sorry to hear about what happened to your camera. How did it go? Were you able to contact Support team?

 

Thanks, 
Marius