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10-04-2016 03:49 PM
Hero 5 Update Fails
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Hello,
I turned on my Capture software on on my Samsung Note 7 and it told me that there is an update for the camera.
So I connected the camera and it uploads the files to the camera and it says installing update and then it fails.
I have reset the camera and formatted the SD card and tried it again it stills fails.
Please help,
Scott
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10-10-2016 12:55 AM
Re: Hero 5 Update Fails
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I changed my SD card and this solved the problem.
Appaerantly my sd card ( although it was a sandisk extreme 64GB ) was corrupt and the update couldn't be transferred to the Gopro.
After the change of SD, the update would work perfect.
12-27-2016 10:28 AM
Re: Hero 5 Update Fails
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10-06-2016 10:24 AM
Re: Hero 5 Update Fails
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Same problem here.
Also, i cannot play any recorded videos.
Not on the gopro nor on the capture app.
Since the update says : - improved playback capabilities, i really hope the update can solve the problem.
Nick
10-07-2016 06:11 AM
Re: Hero 5 Update Fails
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Hi,
i had the same issue, of failed update.
The software on the computer told me to fully charge the battery first.
Which i did, then once i turn it on again, it updated by itself.
Hope this help
10-09-2016 12:55 AM
Re: Hero 5 Update Fails
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10-09-2016 12:21 PM - edited 10-09-2016 12:24 PM
Re: Hero 5 Update Fails
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I tried some of the recommendations here - 100% charge, empty SD card - but it made no difference.
All I would get is the message "Updating... this may take a few minutes...", and even if I left it for hours, it still had the same message and whirring clock.
Then I tried again, for about the 6th time, and it worked almost instantly.
10-10-2016 12:55 AM
Re: Hero 5 Update Fails
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I changed my SD card and this solved the problem.
Appaerantly my sd card ( although it was a sandisk extreme 64GB ) was corrupt and the update couldn't be transferred to the Gopro.
After the change of SD, the update would work perfect.
10-10-2016 03:13 AM
Re: Hero 5 Update Fails
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Gopro 5 appear to be very selective with microSD cards
12-27-2016 10:28 AM
Re: Hero 5 Update Fails
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