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Sightseer
Posts: 2

Hero 5 Session

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Salve, ho una GoPro session 5, ultimamente mentre la usa tende a bloccarsi con lo schermino spento e si surriscalda tantissimo e non si accende. Devo aspettare che si scarichi da sola e poi ricaricarla. A volte si blocca anche mentre è in carica con i led accesi fissi sempre surriscaldandosi tantissimo, anche in quel caso devo aspettare che si scarichi per riutilizzarla.

cosa devo fare?

GoPro
Posts: 25,194

Re: Hero 5 Session

[ New ]

Hi @royalcliff73102

 

 

 

What SD card are you using?

Is the camera running on the latest firmware?

Does it overheat when recording or even when just navigating through the menu?

 

If you haven't already, try running a manual software update.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

Sightseer
Posts: 2

Re: Hero 5 Session

[ New ]

Uso una SD della Samsung evo 64gb
Firmware v.2.51.00
GoPro
Posts: 18,696

Re: Hero 5 Session

[ New ]

Hello @royalcliff73102

 

Are you still observing the same issue on your camera? Thank you for doing the manual update on your camera. The SD card that you are using is not among the recommended ones though. If the issue persists, see if using a recommended SD card will help resolve it. We have the list of cards that work with GoPro cameras here

 

Let us know how it works out. 

 

Thanks, 
Marius