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Reply
Nomad
Posts: 143

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

And it stays on when connections are on so it can stay connected to the remote or app. If it turned off on its own, you would need to turn it back on in order to use the connections. So it stays on. You will need to manually turn it off or turn off connections to turn off the camera. 

Nomad
Posts: 143

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

Alright, I have a quick update for you after I messed around with my camera. 

 

So, pushing the menu button will wake it up but it will immediately go to sleep. If you have photo as default; however, if you cycle through the menu to the end it will end on photo mode and should stay on. 

 

This is pretty cumbersome, but that's just how it works. Oddly enough it is less cumbersome if you have video as default. 

With video as default, you turn it on by pushing the menu button, then just push it one more time to open the photo option. One photo mode is selected, it should stay on until you push the menu button again to turn it off. 

 

Still a bit of a pain if you are mainly doing photos, but as counterintuitive as it seems changing your default to video may make taking photos easier. Sorry but that's just how they designed it, as a video camera first. 

 

Hopefully that helps and works for you. Otherwise maybe look at another system. Good luck. 

Tourist
Posts: 5

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

So you're telling me, your gopro session5 works exactly the same way as mine, ergo all of them works that way... "That's what I wanted to hear." :D
At least I know that this is not an error, just a software 'bug'.

 

Cheers mate!

 

(will try out your ideas as well, thanks!)

 

Highlighted
Sightseer
Posts: 1

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

Bruzek,

 

Did you ever solve this problem.?

 

I'm having the same one. I can push record and it will record for a few hours. But if I just turn it on, it turns on in video mode... then it switches to camera mode and shuts off. Any help would be appreciated from anyone.

Tourist
Posts: 36

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

cameron6874 Very accurate description of how this camera is working, whether designed this way or a bug I don't know, but I went through the steps as you describe and mine works the same.  So, bottom line is that you cannot get into video mode and have the camera stay on just by pressing the back power/menu/mode button - can only get into photo mode.  Video mode only works by having that as your default mode and then by pressing the top shutter button...OR by keeping a connection with the Capture app on you phone.

 

Its good to understand how this camera is designed to work, but its too bad that we are limited by this design.  Would love it if I could just press the back button and have the camera stay on IN VIDEO MODE for those times when it is not practical to be connected to the capture app or to use your hand to press the shutter button.  FYI, this "feature" was added with one of the 2017 firmware updates.  When I first got my camera in December of 2016 it would stay on in VIDEO MODE too.

Tourist
Posts: 1

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

I have exactly the same problem since the update of July ...
With immediate standby it's impossible to use voice commands. Camera does not turn on with voice commands. Isn't the voice command unuseful since the camera goes into standby immediately?
When skiing, I turned on my camera at the top of ski slopes and with the voice command, I took photo or video while descending. It is now impossible.

Tourist
Posts: 36

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

sweetpeak - fishycomics just turned me on to a workaround. Press the back power button, and then within 3 seconds press the top record button.  Then stop the recording using the voice command.  Voila...the camera will now stay on in video mode for 10 minutes!  Now you can start and stop recording using voice commands as needed.  I'm assuming the camera will continue to stay on for an additional 10 minutes every time you stop the recording.

 

Alternatively, just keep the camera connected via wifi to the Capture app on your cell.  It will stay on until the battery dies.

Sightseer
Posts: 1

Re: Hero 5 Session turns on but turns off (only when connections are turned off)

Hello hardyhero1368

 

As I have the same problem with my session 5, please let me resume this issue.

If you switch on a session with the menu button, it switches off by itself after about 10 seconds. So if this is how the session works (like a feature), here my first question: Why is everybody who reports this problem is asked to update firmware, to look for the sd card and so on?

 

Ok, let's say this behavior is a feature.
So if I do not want to use the session in quick capture mode, there are different ways to keep the camera on:
1. Connect it to my smartphone or remote an keep the connection up, so I always have to look for two devices to have one in use.
2. Switch on voice control (which is 8 clicks in my german menu) to keep it on. But the next time I switch the session on, I have to switch off voice control (another 8 clicks) and on again (right, 8 clicks more). Otherwise the session forgets that it can be voice controlled by being switched on and switches off (well regulary, because it's a feature...)
3. Switch to photo mode manually, everytime I switch on the camera.

 

To be honest, this all sounds to me not well engineered and as a limitation of the camera usage.
So my second question is: Can I expect firmware update to switch of this auto-switch-off-feature?

 

Thank you very much for your answer and to the GoPro team for all of your support

Thomas