Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-34438%22%20slang%3D%22en-US%22%3EHero%205%20Session%20low%20light%20options%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34438%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20getting%20blurry%20and%20choppy%20slow%20motion%20video%20in%20the%20gopro%20studio%20desktop.%20I%20see%20articles%20showing%20that%20the%20low%20light%20option%20reduces%20frame%20rate%20and%20could%20cause%20poor%20slow%20mo%20%22flux%22%20videos.%20How%20do%20you%20turn%20off%20low%20light%3F%20I%20connected%20my%20camera%20to%20the%20Capture%20app%20(android)%20and%20the%26nbsp%3Boption%20is%20missing%20from%20the%20settings.%20How%20can%20I%20turn%20off%20auto%20low%20light%20without%20having%20to%20adjust%20Protune%20settings.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20desktop%20exceeds%20the%20min%20requirements%20to%20run%20the%20program.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-34438%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-34439%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20Session%20low%20light%20options%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34439%22%20slang%3D%22en-US%22%3E%3CP%3EI%20think%20there%20might%20be%20an%20issue%20with%20the%20latest%20Capture%20update%20that%20doesn't%20allow%20all%20of%20the%20settings%20to%20appear.%20I%20don't%20have%20it%20with%20me%20now%20to%20verify%20but%20I%20did%20read%20about%20this%20with%20the%20original%20Session.%20%26nbsp%3BYou%20can%20search%20the%20internet%20for%20pervious%20version%20GoPro%20Capture.%20%26nbsp%3BI%20believe%20CNet%20has%26nbsp%3Bversion%201.0.1102.%20%26nbsp%3BAny%20older%20version%20should%20work.%20%26nbsp%3BHowever%2C%20you%20always%20run%20a%20risk%20when%20downloading%20from%203rd%20party%20sites.%20%26nbsp%3BBefore%20doing%20anything%20you%20should%20contact%20the%20GoPro%20Support%20team%20and%20let%20them%20know%20that%20you%20are%20not%20seeing%20the%20option%20to%20turn%20off%20the%20auto%20low%20light%20setting.%20%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-34524%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20Session%20low%20light%20options%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34524%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20Daniel.%20I%20was%20eventually%20able%20to%20find%20the%20setting%20in%20the%20Capture%20app.%20You%20have%20to%20be%20on%2060fps%20and%20have%20Stabilization%20%22OFF%22%20and%20then%20the%20Low%20Light%20setting%20appears%20and%20is%20able%20to%20be%20switched%20on%2Foff.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 3
Accepted Solution

Hero 5 Session low light options?

I'm getting blurry and choppy slow motion video in the gopro studio desktop. I see articles showing that the low light option reduces frame rate and could cause poor slow mo "flux" videos. How do you turn off low light? I connected my camera to the Capture app (android) and the option is missing from the settings. How can I turn off auto low light without having to adjust Protune settings.

 

My desktop exceeds the min requirements to run the program.


Accepted Solutions
Tourist
Posts: 3

Re: Hero 5 Session low light options?

Thanks Daniel. I was eventually able to find the setting in the Capture app. You have to be on 60fps and have Stabilization "OFF" and then the Low Light setting appears and is able to be switched on/off.

View solution in original post


All Replies
Explorer
Posts: 12,208

Re: Hero 5 Session low light options?

I think there might be an issue with the latest Capture update that doesn't allow all of the settings to appear. I don't have it with me now to verify but I did read about this with the original Session.  You can search the internet for pervious version GoPro Capture.  I believe CNet has version 1.0.1102.  Any older version should work.  However, you always run a risk when downloading from 3rd party sites.  Before doing anything you should contact the GoPro Support team and let them know that you are not seeing the option to turn off the auto low light setting.  https://gopro.com/help/PKBContactus

Tourist
Posts: 3

Re: Hero 5 Session low light options?

Thanks Daniel. I was eventually able to find the setting in the Capture app. You have to be on 60fps and have Stabilization "OFF" and then the Low Light setting appears and is able to be switched on/off.