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Tourist
Posts: 1
Accepted Solution

Hero 5 Session frozen while updating

How long should downloading latest firmware take? Mine seems to be stuck on 66%. It's connected to my Mac and dling via the GoPro Quick app. I am going to have to disconnect whilst it is still in update mode. Any suggestions


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GoPro
Posts: 3,924

Re: Hero 5 Session frozen while updating

Hi @myan3364,

 

I would recommend trying the manual update process. Follow the link below and select "Update you camera manually"

 

https://gopro.com/update/hero5_session

 

Let us know how it goes!

 

Cheers,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: Hero 5 Session frozen while updating

Hi @myan3364,

 

I would recommend trying the manual update process. Follow the link below and select "Update you camera manually"

 

https://gopro.com/update/hero5_session

 

Let us know how it goes!

 

Cheers,

Ryan