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Tourist
Posts: 1

Hero 5 Session doesn't connect to the GoPro app

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My GoPro Hero 5 Sessions no longer connects to the app on my iPhone. I have tried every single troubleshoot available and still haven't been able to connect. The camera connects via Bluetooth and is detected by the app but one I try to connect to control it via my iPhone it doesn't connect to the wifi network. Thanks


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GoPro
Posts: 14,948

Re: Hero 5 Session doesn't connect to the GoPro app

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@gonnells, There are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.

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GoPro
Posts: 14,948

Re: Hero 5 Session doesn't connect to the GoPro app

[ New ]

@gonnells, There are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.