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Tourist
Posts: 9

Hero 5 Session Will Not Charge - No reply/contact w/GoPro available... Grrr.

I have read/tried all solutions on this topic to no avail: Good SD card, updated the unit, will not charge AT ALL. NO response to button pressing (10s on Mode button, Mode + Shutter x 10s... card in/out)... I'm on the verge of just sending it back. So very frustrating to get NO support on this in spite of waiting 60 on hold...

Sightseer
Posts: 3

Re: Hero 5 Session Will Not Charge - No reply/contact w/GoPro available... Grrr.

this is happening RIGHT NOW.  HELP!!


@bluecave50527 wrote:

I have read/tried all solutions on this topic to no avail: Good SD card, updated the unit, will not charge AT ALL. NO response to button pressing (10s on Mode button, Mode + Shutter x 10s... card in/out)... I'm on the verge of just sending it back. So very frustrating to get NO support on this in spite of waiting 60 on hold...


 

Sightseer
Posts: 3

Re: Hero 5 Session Will Not Charge - No reply/contact w/GoPro available... Grrr.

did you fix it?
Sightseer
Posts: 3

Re: Hero 5 Session Will Not Charge - No reply/contact w/GoPro available... Grrr.

did you fix it?
Tourist
Posts: 9

Re: Hero 5 Session Will Not Charge - No reply/contact w/GoPro available... Grrr.

No. I'm on the wait list w/GoPro customer support again. They never answer. I'm now at 75minutes... Can't get anyone on the Chat Help either. I plug the unit in and it just does not charge at all.