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Tourist
Posts: 1
Accepted Solution

Hero 5 Session Update and Now Blinking Res

Tried to update my Hero 5 Session in planning for a great day of mountain adventures tomorrow It is now blinking red and tried update manually and that didn’t work. The GoPro has been nothing but problems since I bought. I couldn’t be more disappointed with product.

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GoPro
Posts: 14,139

Re: Hero 5 Session Update and Now Blinking Res

Hi @swiftjump54524

 

I am sorry if you feel this way, this is not the experience we want you to have.

 

We are happy to look into this further. If the camera shows a blinking red light then most likely it has started a recording. You may have pressed the shutter button while it's OFF, this initiates the QuikCapture functionality.

 

In any case, please contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

 

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Highlighted
GoPro
Posts: 14,139

Re: Hero 5 Session Update and Now Blinking Res

Hi @swiftjump54524

 

I am sorry if you feel this way, this is not the experience we want you to have.

 

We are happy to look into this further. If the camera shows a blinking red light then most likely it has started a recording. You may have pressed the shutter button while it's OFF, this initiates the QuikCapture functionality.

 

In any case, please contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ