Hero 5 Not Working with SD Card [ New ]

[sunnybeach05302]

Two weeks ago it was still working and just last night I realized that it no longer powers on. The weird thing is that it only happens with the SD card which is 16GB. When I remove it, it powers on. When I power it on and then insert the SD card it identifies the presence of the card but is unable to take videos.

And so I tried inserting a 2GB card and voila! It powers on normally and takes videos. I formatted the 16GB card but it still didn't work. I even bought a brand new 16GB card but it also didn't work.

Does anyone have any idea about this abomination?

[aragon1006 · Accepted solution]

Hi @sunnybeach05302

What is the brand name and type of the 16GB SD card/s you have? While the 2GB SD card may have worked, we can't guarantee that it will be able to keep up with your camera.

To consistently achieve the best results with your GoPro camera it is important to select microSD cards that are known to work well with your camera. For a list of recommended cards, you may refer to this link. 

I hope this helps.

Thanks!

EJ

[aragon1006 · Accepted solution]

Hi @sunnybeach05302

What is the brand name and type of the 16GB SD card/s you have? While the 2GB SD card may have worked, we can't guarantee that it will be able to keep up with your camera.

To consistently achieve the best results with your GoPro camera it is important to select microSD cards that are known to work well with your camera. For a list of recommended cards, you may refer to this link. 

I hope this helps.

Thanks!

EJ