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Tourist
Posts: 8

Re: Hero 5 Mic Adapter Not Working

ok you call the pro 3.5mm Mic adapter just promic - I read your message again and it made more sense. 

if I plug in the promic and hit record it does record audio through the gopro interal mic on the camera.

as soon as I plug in the mic itself - nothing. 

I think what you are saying that is that it does appear to be the promic that is at fault

correct?

 

Adventurer
Posts: 8,762

Re: Hero 5 Mic Adapter Not Working

A general set up will be this   LIke you said.  Plug Mic to  adapter, adapter to camera. turn mode on, and record. 

 

You said you are using a 4 pin Mic  Kit    Either the  4 pin to 3 pin cable or Mic adapter  is the issue.

 

I tested using a earpeice, so it can be like said  faulty adapter.

 

IMG_1905[1].jpg

Tourist
Posts: 8

Re: Hero 5 Mic Adapter Not Working

Earpiece worked. Might be the 4 to 3 cable. Not the adapter?

 

Adventurer
Posts: 8,762

Re: Hero 5 Mic Adapter Not Working

 Not sure why a 4 pin to 3 pin cable  stop the mic from working,  

 

For me I  would hack the mic and  head set. but I rather have a professional cable working.

 

glad we eleminated  it to be the  cable and not the  gopro mic adapter?

Tourist
Posts: 8

Re: Hero 5 Mic Adapter Not Working

I already ordered a replacement for the audio adapter

(promic). I think it may be the adapter. Negotiating now with what to do with the purple panda people - customer service with them is highly rated

Adventurer
Posts: 8,762

Re: Hero 5 Mic Adapter Not Working

hope all will work out in the end.  it can be something very simple that complicated the whole thing here. keep the site posted when you get it resolved.

 

FISH

 

remember you can always chat with gopro and work it out,  they'll either chime in later to tel lyou that.  

Tourist
Posts: 8

Re: Hero 5 Mic Adapter Not Working

I found the solution - I replaced the promic with a new one and that fixed it. I have seen that your use of headphones being plugged into the promic was a good test to try but I kept getting it to work sometimes and not always. It was, for me, a defective promic.

 

Promic = GoPro Microphone Adapter

Adventurer
Posts: 8,762

Re: Hero 5 Mic Adapter Not Working

AWESOME.   glad you resolved it, happy to have helped. you never know  And your case lead t oa  3.5mm promic adapter  

 

FISH