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Tourist
Posts: 2
Accepted Solution

Hero 5 Black wont stop recording when using Go Pro App on ipad

When I use the Go Pro App to control my Hero 5 black on my iPad using Bluetooth the following occurs:

 

I can start recording using the big red button, when this happens a box saying recording appears on my iPad screen.

 

I cannot switch off recording using my iPad. The only way I can do this is to press the recording button on the camera itself.

 

I cannot understand why I can start recording but cannot stop recording using the app.

 

Pleas can you help as I need the camera mounting out of reach and to control the recording remotely over Bluetooth.

 

Thanks.


Accepted Solutions
GoPro
Posts: 8,325

Re: Hero 5 Black wont stop recording when using Go Pro App on ipad

Hello @boldgorge5512

 

It is definitely an odd behavior for the GoPro app. What happens when you use the red button on the app to stop the recording? Are you getting any error message?

 

If you have not done it yet, try uninstalling and re-installing the GoPro App on the iPad, and make sure that the camera is updated to the latest firmware, and the iPad updated to the latest OS version. 

 

Thanks, 

Marius

View solution in original post


All Replies
GoPro
Posts: 8,325

Re: Hero 5 Black wont stop recording when using Go Pro App on ipad

Hello @boldgorge5512

 

It is definitely an odd behavior for the GoPro app. What happens when you use the red button on the app to stop the recording? Are you getting any error message?

 

If you have not done it yet, try uninstalling and re-installing the GoPro App on the iPad, and make sure that the camera is updated to the latest firmware, and the iPad updated to the latest OS version. 

 

Thanks, 

Marius

Tourist
Posts: 2

Re: Hero 5 Black wont stop recording when using Go Pro App on ipad

[ Edited ]

Hi, reinstallling the app on my iPad did the trick, many thanks for the suggestion.

Highlighted
GoPro
Posts: 8,325

Re: Hero 5 Black wont stop recording when using Go Pro App on ipad

Hello @boldgorge5512

 

Great to know! Thank you for sharing. 

 

Best regards, 
Marius