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Sightseer
Posts: 1
Accepted Solution

Hero 5 Black will not turn on.

I have tried all the fixes. Took the SD card out, made sure the battery was fully charged. Put battery in, red light on the bottom turns on for just a second, then won’t respond at all to the mode button. 

 

Tried holding thr the mode button. Tried plugging camera directly to power with and without a battery.

 

it is less than a year old very frustrated.


Accepted Solutions
GoPro
Posts: 4,804

Re: Hero 5 Black will not turn on.

 

Hi @snowywater08558

 

Sorry to know that. 

It would be best to contact GoPro Customer Support to have it checked. 

 

https://gopro.com/help/ContactUs

 

 

Best Regards,

-Jay 

 

 

 

 

 

View solution in original post


All Replies
GoPro
Posts: 4,804

Re: Hero 5 Black will not turn on.

 

Hi @snowywater08558

 

Sorry to know that. 

It would be best to contact GoPro Customer Support to have it checked. 

 

https://gopro.com/help/ContactUs

 

 

Best Regards,

-Jay