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Sightseer
Posts: 2
Accepted Solution

Hero 5 Black taking burst instead of single photo

I am using the Hero 5 Black with the Smart Remote (3-button), and I have them set to the single photo setting. Approximately a quarter of the time it will start a burst photo instead of a single photo when I activate it from the remote.
I updated to the latest firmware yesterday, and it seems like it might have gotten worse.
Any suggestions for a fix?

Accepted Solutions
GoPro Community Manager
Posts: 5,863

Re: Hero 5 Black taking burst instead of single photo

@spirycliff5771 - Any chance you may be holding down the button a little longer on the shots that end up as a burst? I'm thinking you might be sending it into a Quik Capture burst.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,863

Re: Hero 5 Black taking burst instead of single photo

@spirycliff5771 - Any chance you may be holding down the button a little longer on the shots that end up as a burst? I'm thinking you might be sending it into a Quik Capture burst.

 

Jeff

Sightseer
Posts: 2

Re: Hero 5 Black taking burst instead of single photo

I don't believe so but I will disable quick capture and see if that resolves the issue.

I have also recently experienced the problem witht he button on top of the camera. 

The frustrating part is half the time I am unable to stop the burst and the camera freezes forcing me to remove the battery to reset.

Really problematic when trying to use the camera on a regular basis.