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Tourist
Posts: 4

Hero 5 Black shuts down with a message saying TOO HOT then shuts down.

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GoPro
Posts: 14,915

Re: Hero 5 Black shuts down with a message saying TOO HOT then shuts down.

[ New ]

@johnp607, were you recording in high-performance video mode such as 2.7K and higher resolutions and/or frame rates above 60FPS? Were you operating in very cold or hot temperature?

 

Cameras may have limitations when operating in very cold or hot temperatures, most notably in high performance modes. For cameras that feature unique high-performance video modes, it is normal for the camera to become warm and use more power when using these high-performance modes.

Other factors that can increase camera temperature and power consumption, and decreases camera recording time. 

  • Lack of airflow around the camera
  • Using the camera with the GoPro App

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. If this happens, let your camera sit and cool before attempting to use it again.

 

 

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GoPro
Posts: 14,915

Re: Hero 5 Black shuts down with a message saying TOO HOT then shuts down.

[ New ]

@johnp607, were you recording in high-performance video mode such as 2.7K and higher resolutions and/or frame rates above 60FPS? Were you operating in very cold or hot temperature?

 

Cameras may have limitations when operating in very cold or hot temperatures, most notably in high performance modes. For cameras that feature unique high-performance video modes, it is normal for the camera to become warm and use more power when using these high-performance modes.

Other factors that can increase camera temperature and power consumption, and decreases camera recording time. 

  • Lack of airflow around the camera
  • Using the camera with the GoPro App

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. If this happens, let your camera sit and cool before attempting to use it again.