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Hiker
Posts: 9

Hero 5 Black background noise

Hi everyone,

 

So I got my new GoPro a couple days ago, only managed to get some tests done yesterday as I didn't have an SD card. Basically when I rcord a video, I get A LOT of background noise, no matter what kind of environment I'm in. Link below to hear it.

 

https://www.youtube.com/watch?v=DP4ZQgPypqI

 

I noticed I also get the helictoper-like sound if you turn the volume up (bets with headphones) and listen closely.

 

Does anyone else expereince this, is this normal or faulty camera? Any avdice would be appreciated. Thanks!

Tourist
Posts: 5

Re: Hero 5 Black background noise

Nomad
Posts: 279

Re: Hero 5 Black background noise

Hello,

 

Sadly, the GoPro 5 has this issue. The audio always has this hiss. 

 

Personally, if I need high-quality audio, I would follow these steps.

 

Step 1: Set ProTune to ON. Set "separate audio track" to "medium".(don't use High. The automatic gain is annoying.) 

 

Step 2: Record. Don't delete the .wav file that contains the audio.

 

Step 3: Open up Audacity (available online for free). Load in the .wav file.

 

Step 4: Use the Noise Reduction function to get rid of all noise.

 

I hope this helps! Let me know if you need clarification for any of these steps, or if you want more detailed instructions.

Hiker
Posts: 9

Re: Hero 5 Black background noise

Is .wav a raw audio file then? And does it have to be done this way, can you not simply take the standard files and go from there? 

 

Not really an expert on this yet :)

Adventurer
Posts: 9,184

Re: Hero 5 Black background noise

so you got a working Med wav filein protune Lol and I got  a non working one so I guess its me ha ha ha 

Nomad
Posts: 279

Re: Hero 5 Black background noise

Yes, the .wav files are so-called "raw audio", although the only one that is pure and unfiltered is LOW. Everything else has editing done to it. 

 

With Audacity, you must load in an audio file. .mp4 files won't work. It's not that hard to do.

 

Here's a video guide. (Not me sadly)

 

https://youtu.be/10FFKl_0GSA

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Adventurer
Posts: 9,184

Re: Hero 5 Black background noise

gopro is aware that low nad medium does not work shocked you got yours working