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Tourist
Posts: 1

Hero 5 Black attempts to boot up but then resets

Please help.................

 

On power on, my GoPro Hero 5 Black starts to initialise on boot up but then;-

 

• I hear three beeps from the speaker

• the red l.e.d. light briefly comes on with the speaker sound, flashes quickly three times then fades

• the image screen flashes on for less than a second, then

 

everything resets back to the beginning.

 

This is in a continuous loop and occurs whether boot up is attempted under battery of USB power sources, and with or without the sim card installed.

 

I have tried hard reset (hold power button for 8-10 seconds) under all permutations of battery in/out, sim card in/out, nothing works

 

I have also formatted the micro sim, downloaded the firmware package, and loaded it to the card but the boot up stops before any time to read the card.

 

This is extremely frustrating, seeing as it appears the Hero5 Black firmware can only be updated via Wi-Fi (no chance of that on a three second aborted boot up).

 

I have only had this device for a few months and am extremely frustrated.

 

Please help

 

JC

Adventurer
Posts: 9,208

Re: Hero 5 Black attempts to boot up but then resets

manual firmware upload to a filedolder  called UPDATE not update  all three files.   wit hthe camera in the On state put the sdxc card in. it should grab the firmware right away and load.  i proven  that  you can  load firmware  this way. 

 

If all else fails you must get to  an agent request for an RMA as the internal memory is  currupted, stuck on a recycle   

 

good luck

Adventurer
Posts: 9,208

Re: Hero 5 Black attempts to boot up but then resets