Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-22375%22%20slang%3D%22en-US%22%3EHero%205%20Black%20WiFi%20connect%20power%20on%2Foff%20button%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22375%22%20slang%3D%22en-US%22%3E%3CP%3EUnder%20the%20connections%20tab%2C%20the%20Wifi%20power%20on%2Foff%20button%20is%20continuously%20greyed%20out%20and%20I%20am%20unable%20to%20turn%20on%20wifi%20to%20connect%20to%20the%20Capture%20or%20Quick%20apps.%20%26nbsp%3BProblem%20started%20with%20software%20update.%20%26nbsp%3BI%20have%20upgraded%20to%20version%201.55%20and%20am%20still%20experiencing%20the%20same%20problem.%20%26nbsp%3BI've%20searched%20for%20a%20workaround%20with%20no%20results.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELooking%20for%20other%20suggestions%20or%20a%20firmware%20update%20to%20fix.%3C%2FP%3E%3CP%3EThanks%20for%20any%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-22375%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-22381%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%205%20Black%20WiFi%20connect%20power%20on%2Foff%20button%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22381%22%20slang%3D%22en-US%22%3E%3CP%3ETry%20a%20full%20manual%20update%20then%20reconfigure%20all%20the%20connections%20(%20perform%20a%20reset%20first%20)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAndrea%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

Hero 5 Black WiFi connect power on/off button not working

Under the connections tab, the Wifi power on/off button is continuously greyed out and I am unable to turn on wifi to connect to the Capture or Quick apps.  Problem started with software update.  I have upgraded to version 1.55 and am still experiencing the same problem.  I've searched for a workaround with no results. 

 

Looking for other suggestions or a firmware update to fix.

Thanks for any help.

Hiker
Posts: 146

Re: Hero 5 Black WiFi connect power on/off button not working

Try a full manual update then reconfigure all the connections ( perform a reset first )

 

Andrea