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Tourist
Posts: 1
Accepted Solution

Hero 5 Black LCD screen not working

Bought my gopro hero 5 last November 2016. Everything is okay with my gopro I'm using it under water without under water case for 2 years now. But just this month, when i used it under water (swimming pool) the water gets inside my gopro. After a week of putting it inside a container with rice grains it works again but LCD has no display already. I can still take photos but i want to fix the LCD screen. Please help me! Already called ifix but they can't help me because it's a hardware problem. Thanks!


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GoPro
Posts: 19,657

Re: Hero 5 Black LCD screen not working

 

Hi @jennyc24441

 

So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing.

Our Support Team should be able to look into other options for you.

Please reach out to them by phone or chat.

https://gopro.com/help/ContactUs  

 

Thanks!
Ej

 

 

 

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All Replies
Highlighted
GoPro
Posts: 19,657

Re: Hero 5 Black LCD screen not working

 

Hi @jennyc24441

 

So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing.

Our Support Team should be able to look into other options for you.

Please reach out to them by phone or chat.

https://gopro.com/help/ContactUs  

 

Thanks!
Ej