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Sightseer
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Accepted Solution

Hero 5 Black GPS not working

I have placed the Gopro Hero 5 Black outside and its not able to pick the GPS Signal


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GoPro
Posts: 5,933

Re: Hero 5 Black GPS not working

Hi @leod30271,

Thanks for reaching out. To record GPS data, your GoPro needs to lock onto a GPS satellite signal. Once GPS is enabled, you will see the GPS icon turn solid on the camera display, confirming that GPS has been found and locked.
 

            GPS ON                            NO GPS Signal                    GPS OFF

User-added imageUser-added imageUser-added image

 

To find a strong GPS signal, make sure you’re outside and away from large structures. Hold or mount your camera with the top facing upward. It can take up to a minute to establish a signal.

Kind Regards,
Ann

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All Replies
Highlighted
GoPro
Posts: 5,933

Re: Hero 5 Black GPS not working

Hi @leod30271,

Thanks for reaching out. To record GPS data, your GoPro needs to lock onto a GPS satellite signal. Once GPS is enabled, you will see the GPS icon turn solid on the camera display, confirming that GPS has been found and locked.
 

            GPS ON                            NO GPS Signal                    GPS OFF

User-added imageUser-added imageUser-added image

 

To find a strong GPS signal, make sure you’re outside and away from large structures. Hold or mount your camera with the top facing upward. It can take up to a minute to establish a signal.

Kind Regards,
Ann