02-09-2019 10:54 AM
I've used the same password on all three of my GoPros and now I'm stuck, can't reset it due to I can't power it on.
Is there any way I can get it reset or password sent to me without turning it on?
Do passwords revert to their original WiFi password if not used in a while? I bought these from a buddy 3 years ago and he gave me the WiFi password but now neither of us can remember his WiFi.
02-09-2019 02:22 PM
When you say you cannot power it on.
Do you mean the camera or bluetooth/Wi-Fi?
If you're referring to the Wireless Connection try to follow manual update steps posted here: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO4-Cameras
Please make sure to follow manual update steps.
02-15-2019 10:20 AM
Try to reset is manually and if you can still use the front screen you can navigate and set it up.
Here's how to reset it.
First reformat your SD card.
Next follow manual update steps: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO4-Cameras
Follow the instruction and let us know if that will work.