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Sightseer
Posts: 1

Hero 4 won't connect to GoPro APP

It has been a year since I connected my Hero4 to my an iPhone.  I've charged the Hero4, turned on the wifi, connected to the phone in the iPhone settings, but within the GoPro APP, I cannot establish a connection to see a camera preview.  What might be wrong?

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GoPro
Posts: 6,097

Re: Hero 4 won't connect to GoPro APP

Hi @toms7883,

 

Please delete your camera from the app and from your phone's bluetooth settings: https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

After that download and install new camera firmware manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

 

-Jay