Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-31651%22%20slang%3D%22en-US%22%3EHero%204%20silver%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-31651%22%20slang%3D%22en-US%22%3EMy%20hero%204%20silver%20is%20not%20charging..what%20will%20i%20do%3F%20Lately%2C%20one%20time..%20i%20use%20powerbank%20to%20charge%20not..that%20was%20the%20last%20time%20i%20charged%20it.%20And%20not%20it%20is%20not%20charging%20anymore.%20Any%20suggestions%20please%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-31651%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-34132%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%204%20silver%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34132%22%20slang%3D%22en-US%22%3E%3CP%3ETry%20removing%20and%20reinstalling%20the%20battery.%20If%20you%20have%20another%20battery%2C%20try%20it%20and%20see%20if%20it%20works%20(if%20it%20does%2C%20then%20the%20issue%20was%20with%20the%20first%20battery).%20If%20both%20batteries%20fail%20to%20charge%2C%20our%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%20can%20help%20troubleshoot%20the%20issues.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

Hero 4 silver

My hero 4 silver is not charging..what will i do? Lately, one time.. i use powerbank to charge not..that was the last time i charged it. And not it is not charging anymore. Any suggestions please?
Highlighted
GoPro Community Manager
Posts: 5,850

Re: Hero 4 silver

Try removing and reinstalling the battery. If you have another battery, try it and see if it works (if it does, then the issue was with the first battery). If both batteries fail to charge, our team at https://gopro.com/help/PKBContactus can help troubleshoot the issues.

 

Thanks,

Jeff