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Tourist
Posts: 1

Hero 4 silver

My hero 4 silver is not charging..what will i do? Lately, one time.. i use powerbank to charge not..that was the last time i charged it. And not it is not charging anymore. Any suggestions please?
GoPro Community Manager
Posts: 5,853

Re: Hero 4 silver

Try removing and reinstalling the battery. If you have another battery, try it and see if it works (if it does, then the issue was with the first battery). If both batteries fail to charge, our team at https://gopro.com/help/PKBContactus can help troubleshoot the issues.

 

Thanks,

Jeff