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Sightseer
Posts: 1

Hero 4 silver update failed

Hi! I tried doing both manual update and using quick app to update firmware but unsucessful. "update faild"Cat Frustrated

 

GoPro
Posts: 9,299

Re: Hero 4 silver update failed

Hello @swiftvista17004

 

How were you notified of the "update failed?" Is it and error message that you got on the camera? Until which step through the manual update process were you able to go? Were you able to download the UPDATE.zip folder from the update page and extracted the UPDATE folder from it? Did you format the SD card prior to saving the UPDATE folder on it? Was the camera fully charged? Hope to hear back from you. 

 

Thanks, 
Marius