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Sightseer
Posts: 1
Accepted Solution

Hero 4 sesssion - Door

I crashed a while ago while the session was being charged and during the crash the door was bent out of shape.

I'm not able to bend it back, at certainly not in a way that would reassure me enough that it is again waterproof.

 

So. Have looked around for a replacent and how-to's but so far only i'm only getting hits on the hero5session.

Thus, am i screwed? Or do i still have options?

Thanks


Accepted Solutions
GoPro
Posts: 10,065

Re: Hero 4 sesssion - Door

 

Hi @bluehero37774

 

Unlike the HERO5 Session, the side door for the HERO4 Session is something that can't be replaced.

You may contact our Support Team to look into the warranty options.

Or you can also take advantage of our Trade Up Program.

https://shop.gopro.com/tradeup

 

Thanks!

Ej

 

 

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All Replies
GoPro
Posts: 10,065

Re: Hero 4 sesssion - Door

 

Hi @bluehero37774

 

Unlike the HERO5 Session, the side door for the HERO4 Session is something that can't be replaced.

You may contact our Support Team to look into the warranty options.

Or you can also take advantage of our Trade Up Program.

https://shop.gopro.com/tradeup

 

Thanks!

Ej