Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-76684%22%20slang%3D%22en-US%22%3EHero%204%20session%20WiFi%20won%E2%80%99t%20turn%20on.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-76684%22%20slang%3D%22en-US%22%3EMy%20camera%E2%80%99s%20WiFi%20won%E2%80%99t%20turn%20on%2C%20it%20used%20to%20work%20just%20fine%2C%20but%20it%20simply%20stoped!%20I%20already%20have%20the%20latest%20firmware%20update!%20How%20to%20proceed%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-76684%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-78457%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%204%20session%20WiFi%20won%E2%80%99t%20turn%20on.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-78457%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F43571%22%20target%3D%22_blank%22%3E%40greenpeak832%3C%2FA%3E%20-%20Are%20you%20able%20to%20see%20the%20wifi%20connection%20option%20in%20the%20menu%3F%20If%20so%2C%20is%20it%20grayed%20out%20or%20doesn't%20allow%20you%20to%20select%20it%20as%20an%20option%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-80294%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%204%20session%20WiFi%20won%E2%80%99t%20turn%20on.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-80294%22%20slang%3D%22en-US%22%3EYeah%2C%20I%20can%20see%20the%20option%2C%20it%20just%20doesn%E2%80%99t%20allow%20me%20to%20chose.%20I%20got%20in%20touch%20with%20Gopro%2C%20and%20they%20are%20sending%20me%20a%20replacement.%20There%E2%80%99s%20no%20way%20to%20be%20fixed.%20Thanks.%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2

Hero 4 session WiFi won’t turn on.

My camera’s WiFi won’t turn on, it used to work just fine, but it simply stoped! I already have the latest firmware update! How to proceed?
GoPro Community Manager
Posts: 5,853

Re: Hero 4 session WiFi won’t turn on.

@greenpeak832 - Are you able to see the wifi connection option in the menu? If so, is it grayed out or doesn't allow you to select it as an option?

 

Thanks,

Jeff

Tourist
Posts: 2

Re: Hero 4 session WiFi won’t turn on.

Yeah, I can see the option, it just doesn’t allow me to chose. I got in touch with Gopro, and they are sending me a replacement. There’s no way to be fixed. Thanks.