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Sightseer
Posts: 1

Hero 4 not connecting to karma grip

I have done the most recent updates for the Karma Grip and the Hero 4, when I plug it in the GoPro turns on but I cant use any of the functions on the grip handle to control the Hero 4.

GoPro Community Manager
Posts: 7,022

Re: Hero 4 not connecting to karma grip

@epicsand86738 - Try reinserting and locking in the stabilizer on the Grip. It could be a weak connection and resetting it may help. If that doesn't resolve the issue, our team at https://gopro.com/help/PKBContactus can help.