Hi there,
My wife got me a Hero 4 Black for my birthday late October 2017. I have finally started to use it in January and I noticed that it would freeze up every few times when I am using it to make a video.
I searched google and your site and tried everything. I updated the software, made sure the version is current, I removed the SD card and checked to see if it still crashes (it still does). I have had to restart/reboot it (holding the video and mode button together for 10 seconds) at least 20 times over the last few weeks.
I have registered the product with my account and I am looking for a solution. Please let me know what I can do get this freezing up problem resolved.
Thanks.
