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Tourist
Posts: 3
Accepted Solution

Hero 4 WiFi will not switch on

Hi there. Hero 4, cannot turn the wifi on. no blue light no connection


Accepted Solutions
GoPro
Posts: 8,213

Re: Hero 4 WiFi will not switch on

Hello @naffman

 

Thank you for going through the suggested steps. Although it is important to make sure that you are using a recommended SD card like the ones here, the blue Wi-Fi light should not be impacted by the SD card as it is a feature on the camera itself. At this time, it would be best to get in touch with our Support team You can reach them through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

View solution in original post


All Replies
Explorer
Posts: 12,071

Re: Hero 4 WiFi will not switch on

What steps are you taking to turn it on?
Tourist
Posts: 3

Re: Hero 4 WiFi will not switch on

Hi there, done everything that I've read in the instruction book and more, updated software, but still nothing. Not even a blue flashing light on the front! Would you think it could be SD card. Possibly not good enough.?
GoPro
Posts: 8,213

Re: Hero 4 WiFi will not switch on

Hello @naffman

 

Thank you for going through the suggested steps. Although it is important to make sure that you are using a recommended SD card like the ones here, the blue Wi-Fi light should not be impacted by the SD card as it is a feature on the camera itself. At this time, it would be best to get in touch with our Support team You can reach them through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius