Hero 4 WiFi will not switch on [ New ]

[naffman]

Hi there. Hero 4, cannot turn the wifi on. no blue light no connection

[mariustanya · Accepted solution]

Hello @naffman, 

Thank you for going through the suggested steps. Although it is important to make sure that you are using a recommended SD card like the ones here, the blue Wi-Fi light should not be impacted by the SD card as it is a feature on the camera itself. At this time, it would be best to get in touch with our Support team You can reach them through https://gopro.com/help/ContactUs. 

Thanks, 
Marius

[danielr15]

What steps are you taking to turn it on?

[naffman]

Hi there, done everything that I've read in the instruction book and more, updated software, but still nothing. Not even a blue flashing light on the front! Would you think it could be SD card. Possibly not good enough.?

[mariustanya · Accepted solution]

Hello @naffman, 

Thank you for going through the suggested steps. Although it is important to make sure that you are using a recommended SD card like the ones here, the blue Wi-Fi light should not be impacted by the SD card as it is a feature on the camera itself. At this time, it would be best to get in touch with our Support team You can reach them through https://gopro.com/help/ContactUs. 

Thanks, 
Marius