11-06-2016 04:21 PM
Hi! I'm experiencing some problems with my 32gb Lexar 633x that I bought in Amazon 2 weeks ago. Sometimes when I take pictures/video or the time lapse photo (1s/picture) and I switch the mode quickly I quite often get the SD card error. I tried formatting the card directly on gopro but it didn't help. Also now when I want to import the files from the SD to mac through the Quik app, it tells me that that it couldn't import all of the files and I should try it again. I tried it 4 times but always the same problem. Should I return the SD card?
Thank you for your advices!
02-21-2017 04:58 PM
Have you tried formatting the cards? Instructions are at https://gopro.com/support/articles/formatting-an-sd-card-with-the-hero4-camera
02-22-2017 04:33 AM
Just bought some of these cards as well due to GoPro calling them 'recommended' ... Looks like I better take some other cards with me as well ...
Keep us informed if you were able to solve the problem.
02-22-2017 08:03 PM
I would recommend trying some other cards if you have them to see if those work. If they do, then it's likely that the issue may be with the first cards. Our team at https://gopro.com/help/PKBContactus will be glad to troubleshoot the issues with you if you'd like.