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Reply
Hiker
Posts: 44

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

I get an email back from their support dept. once every 3-6 weeks saying "I'm still waiting to hear back from one of our techs who is looking into this.. thanks for yor patience".

I know.. a few years of reporting and still not addressed. Someone posted on my video they are having the same problem with the gopros and the brand new BMD switchers too.

I proposed a *simple* solution to gopro. If indeed they CAN output 1080i like they say, and the problem is that they can't detect what the BMD needs, just add an HDMI Output setting.. "auto" or "manual". If manual is chosen, let the user select which format to output.

Tourist
Posts: 1

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Has there been any resoloution to this problem of the Hero 5 Black not outputting 1080i over HDMI?  I too have had the same issue and I noticed the dates of these posts are rather old and do not see an answer posted from GoPro. Would love some info that would lead to the 4 cameras I just bought doing what I was told they would do.

 

Thanks!

Hiker
Posts: 44

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Sadly -- No, and I'm completely disappointed with GoPro's handling of this issue.

 

After they dragged their feet and kept me hanging with continuous "still waiting to hear back from my tech" messages, they finally said "our specs never said we supported 1080i".  Head-desk!   I sent them links to specs from their older product line which said it supported it.

 

And I've asked for a simple GUI/feature change for their firmware, that lets the operator manually tell the camera what output resolution to send, rather than relying on EDID data (which I hear the ATEM units aren't sending).  So basically, for HDMI Output, let us choose "Auto-Detect" or "Manual", so we could then choose 1080i.

 

Anyhow -- long story short, I purchased a Decimator which has been a solid addition to my toolkit.  It's able to convert the GoPro output to 1080i when I need it for the 1080i switch, and it's also able to convert other cameras between HDMI and SDI as needed for other purposes.

 

Sorry for the bad news... horrible support from GoPro.

Tourist
Posts: 1

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

I was told by tech support at an online vendor that the Hero 5 Black outputs 1080i from the USB port, not the HDMI port. I have not been able to test this yet. And I understand that there are several variations of 1080i. I'm still researching this. Let me know if anybody can confirm this.
Hiker
Posts: 44

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

I wouldn't know how to test this for you.. I can test output from HDMI ports, but how would one even tell it to output HDMI over the USB port, and what cable would you use?
Sightseer
Posts: 1

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Just made an account for this since I was struggling with the same issue.

 

I was able to find a solution which worked for me:

 

I used GoPro Hero 4 Silver 1080 60fps NTSC then plugged it into an HDMI Splitter (Etekcity® 1080P HDMI Splitter) to the Blackmagic ATEM Television Studio HD and it detected the Go Pro as 1080p 59.94.... 

 

Decimator would work best to scale/convert these things but they're either out of stock now or will cost about $200-300+, found an easier less expensive solution with a 1080p HDMI splitter which cost less than $50. Hopefully this helps someone! :)

Highlighted
Hiker
Posts: 44

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

While I'm glad the HDMI splitter worked well for you, I'm not sure it's the solution for the problem I originally described.  Here's why.

 

The ATEM TV Studio HD supports 1080p.   And the Hero 4 Silver outputs 1080p.  You shouldn't have needed any splitter or converter to make that work.

 

The older ATEM models only supported 1080i (not 1080p), so when the GoPro 4 and newer cameras stopped outputting 1080i (because the ATEM isn't telling it that it needs 1080i) the problem was introduced.   Using the newer ATEM model (and setting all cameras to use 1080p) should solve the problem, or a device which tells the GoPro's to output 1080i.   (or a converter like the Decimator, which worked well for me)