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Hiker
Posts: 55

Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM 1M/E

Hi @mattb,

 

I moved this discussion to its own thread, since the generic "HDMI Output" thread has three different topics going on now on it.

 

This post is about the GoPro 4 and GoPro 5 not properly outputting 1080i whtn the display device does not support 1080p.  This worked properly with the GoPro 3+ Black (and probably earlier cameras), but something broke with the Hero4 firmwares.  As a result, these cameras can't be used in a Live Switch environment where the switcher only supports 1080i, like the BMD ATEM 1M/E.

 

I just created a short video documenting and demonstrating the test and problem... maybe it'll be helpful?

 

https://youtu.be/CSUOBWh7tLQ

 

I'd be VERY much appreciative if you could share this with your team internally and have them re-inspect the code.. something which used to work properly with the Hero3+Black isn't working properly now with the Hero4 and Hero5 cameras.

 

Thanks!

:-) Rob

Sightseer
Posts: 2

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Experiencing this exact same issue, although our HD-SDI converter box is the AJA HA-5.  Would really like to hear some tangible solutions from GoPro, as we've purchased 2 units.  Thanks!

 

jpb

Hiker
Posts: 55

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Any updates on this from GoPro?

The response I'm looking for is "thanks for doing the testing Rob; our engineers have found the bit of code which broke and this will be fixed in the next firmware release for the Hero 4 and Hero 5, which will be released [insert date here]"

:-) hopefully,
Rob
Hiker
Posts: 55

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Could someone from GoPro please assist here?

 

@jefft.. ?

@mattb... ?

 

Matt indicated 1080i output should be working according to his internal contacts.  Watch my video -- I've tested this -- it does not.  

 

I see from the threads that the Hero 5 is having a bunch of roll-out stability issues that I'm sure is keeping your team busy, but this bug/issue is close to my heart and keeping me and many other professionals from being able to use your newer products with our gear.

Hiker
Posts: 55

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

Please?  

 

I've done the work to demonstrate the issue (see video), I sure would appreciate a fix.

Hiker
Posts: 55

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

<poke>

@jefft... @mattb  ?

 

I've got a few gigs coming up and I'd love to see this addressed in the next update.

 

Help?

 

Hiker
Posts: 55

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

UPDATE:  Still not working, but did a few more tests, so I'm adding info here.

 

1. DIFFERENT HDMI CABLE -- I've tested with two different HDMI cables, same result with each.  Plug in GoPro 3 Black and I get the image -- plug into the Hero 4 Silver or Hero 5 Black and get nothing.

 

2. I turned off the rear display on the Hero4 and Hero5 before making the connection (even though they turn black anyway if I don't) -- no difference

 

3. On the HERO5, I made sure the OUTPUT was set to "LIVE" -- still no output

 

4. Confirming the cameras ARE outputting *something* over HDMI -- with both cables, I plugged the cameras directly into my monitor (instead of the ATEM) and got a picture on the screen with all cameras

 

5. 60p vs 30p -- I tested the hookup into the ATEM with the cameras set to both 108060p and 108030p, no difference.  The Hero 3+ Black displayed on the ATEM in both settings; the Hero 4 and Hero 5 displayed nothing

 

 

6. Tested with 720p (which the ATEM supports) -- I reconfigured the ATEM to be 720p instead of 1080i -- all three GoPro cameras displayed the picture properly on the ATEM, confirming the cable is OK and cameras ARE outputting over HDMI.  

 

 

 

CONCLUSION:   Based on my observations and testing, the Hero4 and Hero5 have a bug in their HDMI implementation which prevent it from outputing 1080i when the plugged in HDMI device only supports 1080i (and not 1080p)

 

Sightseer
Posts: 1

Re: Hero 4 Silver and Hero 5 Black don't output 1080i over HDMI -- causes incompatibility with ATEM

I just want to say that I find it absolutely unacceptable that GoPro support has not responded or even acknowledged your posts. I have the same issue and I can't believe there is no solution. Shameful.