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Highlighted
Tourist
Posts: 2
Accepted Solution

Hero 4 Silver Startup and Capture itself after installed battery

Hi,

 

I have an issue with my Hero 4 Silver. Suddenly the LCD screen has some lines and when I insert the battery it automatically swithed ON and continuously capture photos and videos until my memory full.

 

Tried remove the SD card, still happen.

Tried replace the battery still happen.

Both start / shutter button not respond


Accepted Solutions
Tourist
Posts: 2

Re: Hero 4 Silver Startup and Capture itself after installed battery

Hi,

 

managed to resolved the issue with hard reset. Removed mattery and SD card, press shutter + power button + insert battery back while pressing both buttons and its working again. However my shutter button seems not working anymore. I only can shoot using remote control. Sad.

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,862

Re: Hero 4 Silver Startup and Capture itself after installed battery

@toma71827 - Try doing a manual update on the camera's firmware. Instructions are at https://gopro.com/update/hero4. If that doesn't correct the issue, our team at https://gopro.com/help/ContactUs can help.

 

Jeff

Tourist
Posts: 2

Re: Hero 4 Silver Startup and Capture itself after installed battery

Hi,

 

managed to resolved the issue with hard reset. Removed mattery and SD card, press shutter + power button + insert battery back while pressing both buttons and its working again. However my shutter button seems not working anymore. I only can shoot using remote control. Sad.