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Sightseer
Posts: 1
Accepted Solution

Hero 4 - No Modes Displayed

I have a Hero 4 that will not display the modes. It turns on and off, but no modes. I've tried three different charged batteries.


Accepted Solutions
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GoPro
Posts: 14,115

Re: Hero 4 - No Modes Displayed

 

Hi @dougw1108

 

Please test the camera without the SD card and see if the issue will persists. If it does, proceed with a manual software update. If it doesn't, the issue might be on the SD card.

 

Should you need further assistance, you may contact our Support Team by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

EJ

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,115

Re: Hero 4 - No Modes Displayed

 

Hi @dougw1108

 

Please test the camera without the SD card and see if the issue will persists. If it does, proceed with a manual software update. If it doesn't, the issue might be on the SD card.

 

Should you need further assistance, you may contact our Support Team by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

EJ