Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Hero 4 GoPro Quik Need. more. space. error

[ New ]

After using GoPro quik for 4-5 years now, it will no longer import my videos from my hero 4. I get the "Need.More.Space. error. How do I fix this so I can use my GoPro again?

Backpacker
Posts: 7,744

Re: Hero 4 GoPro Quik Need. more. space. error

[ New ]

Which version of GoPro Quik?  Quik for Android?  Quik for iOS?  Quik for desktop?  You need to provide more information.

 

If you are using Quik for Android then every clip and edit you have in there is stored locally on your phone which isn't visible to your phones file storage.  So you could have gigs of files there that aren't showing up in your file explorer.

 

So you need to save those files to your phone's SD card and then delete them from the app to free up storage space.

Sightseer
Posts: 2

Re: Hero 4 GoPro Quik Need. more. space. error

[ New ]

It's on my desk top. No amount of deleting files, photo's videos or anything else fixes the need.more. space. problem. I'm afraid to uninstall the software for fear of losing all of my videos on gopro quik.

Backpacker
Posts: 7,744

Re: Hero 4 GoPro Quik Need. more. space. error

[ New ]

Please try resetting the application.

 

Select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.

Log in with your GoPro Account then try uploading the files again.